HR Manager

Full job description

Regional HR Manager (North) opportunity available working for a leading retail organisation.

Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate.

The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North.

The role

HR Leadership & Business Partnership

Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives.

Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives.

Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs.

People Strategy & Projects

Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience.

Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation.

Talent Management & Workforce Planning

Own the recruitment process for designated sites (with administrative support), ensuring a seamless candidate experience and strong hiring outcomes.

Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs.

Coach and develop line managers to build leadership capability and confidence in managing people effectively.

Employee Relations & Compliance

Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making.

Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes.

Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards.

Proactively manage short- and long-term absence, reviewing KPIs, assessing impact and costs, and proposing appropriate interventions.

Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement.

Performance, Engagement & Culture

Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements.

Champion a positive workplace culture that fosters engagement, inclusion, and high performance.

Analyse and report on regional HR KPIs, including turnover, sickness absence, retention, and engagement trends, providing insights.

This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.