HR Advisor

About Arborvitae Care Services (ACS)

We provide social care services for children and young people aged 8-17. At Arborvitae Care, we know the work we do truly changes the lives of the young people in our care. We are passionate about creating an inclusive, supportive, and values-driven working environment. Our core values Growth, Integrity, Community, Protect, and Inspire guide everything we do. You’ll be joining a friendly and growing team where your ideas and contributions will be genuinely valued.

Job Purpose

Are you a confident and proactive HR professional looking to make a real impact?

Join Arborvitae Care and play a key role in shaping a positive, consistent, and compliant working environment. We’re looking for an experienced HR Advisor to support our managers and teams with expert guidance across a wide range of HR matters, from employee relations to policy implementation and people-focused projects.

About the Role

As our HR Advisor, you’ll be instrumental in supporting the delivery of Arborvitae Care’s HR strategy. You’ll partner with managers across the organisation to provide timely, customer-focused advice, helping to navigate complex employee issues while supporting positive people management practices.

This is a varied and hands-on role where no two days are the same, perfect for someone who enjoys working collaboratively, influencing change, and driving HR best practice in a values-led environment.

Key Responsibilities

Provide high-quality, solution-focused HR advice to managers on complex and sensitive employee relations issues.

Coach and support line managers in applying HR policies and best practices with confidence.

Support disciplinary, grievance, absence management, and other employee casework, including investigations and hearings.

Deliver training and upskilling to managers, empowering them to manage their teams effectively.

Build strong working relationships across the business to understand team needs and provide tailored HR support.

Collaborate with the wider HR team to roll out initiatives, drive change, and embed organisational values.

Maintain accurate HR records and support the monitoring of HR trends, risks, and opportunities for improvement.

Contribute to the development and review of HR policies and ensure ongoing legal compliance.

Champion a proactive, consistent, and employee-focused HR service at all times.

Person Specification

Essential Skills & Experience

CIPD Level 5 (or equivalent experience)

Previous experience as an HR Advisor or HR Officer in a busy, generalist HR environment.

Strong understanding of employment law and HR best practices.

Proven ability to resolve employee relations issues confidently and effectively.

Excellent communication skills both written and verbal with a tactful, professional approach.

Analytical and problem-solving mindset with great attention to detail.

Able to manage multiple priorities in a fast-paced, growing organisation.

Confident working with stakeholders at all levels and handling confidential information.

Proficient in Microsoft Office (Word, Excel, Outlook, etc.).

Adaptable, collaborative, and committed to personal and professional development.

Benefits

Enhanced holiday scheme, increasing with service

Birthday Day Off

NHS Cash Plan Top up

Life Assurance X3

Free Blue Light Card

Access to industry leading training

Clear, career progression plan with our “Roots to Growth” scheme

Supportive Leadership Team