Helpdesk & Billing Team leader

Job Summary Team Leader overseeing Administration and Billing teams. Primary point of contact for client service requests via phone, email, or in person. Log and prioritise jobs in Corrigo CAFM system, coach team to meet operational and billing targets, and manage client escalations while maintaining excellent customer service. Key Responsibilities Coordinate with Account Managers, Service Managers, and contractors to maintain accurate records and documentation. Schedule and communicate pla…