Head of Warehouse Operations (f/m/x)

About the role: What's in the Box

‘De Kas’ in Bleiswijk is HelloFresh's flagship fulfilment site in the Netherlands, and everything that happens here directly determines whether thousands of meal boxes leave on time, complete, and at cost.

As Head of Warehouse Operations (internally called 'Warehouse Manager'), you own the pre-production operation: the critical phase that makes assembly possible. Your three teams — expedition, internal transport and reverse logistics — ensure the right products are in the right place at the right time, so that production can start on schedule and run without interruption. You'll be part of the Production Leadership Team (PLT), which brings together multiple teams that collectively shape the strategy and direction of the fulfilment centre, giving you a genuine seat at the table and a direct line of influence on how this site evolves.

What you’ll do: The Recipe

Lead the full pre-production operation across three departments: expedition (inbound receiving), internal transport and reverse logistics; keeping product flow smooth, stock accurate and the yard running like clockwork

Drive performance through KPIs, using minutes-per-box as your primary lens, and translate operational data into fast, grounded decisions your team can act on

Coach, challenge and develop a team of team leads and ~100 warehouse staff, building a culture of ownership, accountability and continuous improvement

Hold the line on safety by ensuring compliance is lived on the floor, not just documented, and that every team member goes home safe

Own WMS governance and data quality, so that every handover to the production and assembly teams rests on a reliable foundation

Contribute to site strategy as an active member of the Production Leadership Team, collaborating with PLT colleagues across FSQA, HSE, HR, and Production to set direction

Take the lead on site-level projects (transitions, WMS developments, process redesigns) when the business needs someone who