About the JobJoin us in reshaping the future of golf! With a team of over 85 passionate people, we're dedicated to our mission in revolution…
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
Tide is available for UK, Indian, German and French SMEs
Over 2 million members across UK and India
Over $300 million raised in funding
Over 2,800 Tideans globally
Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
Tide is hiring an ICT Manager for Tide Platform S.A. (TPSA), our EU entity. The role is based in Luxembourg and employed by TPSA, reporting locally to Authorised Management and functionally to Tide's Chief Data and Technology Officer. It is the senior technology role in the entity, sits in the first line of defence, and exists because ICT decisions for TPSA are taken in Luxembourg, by the entity.
Tide's group engineering function builds and runs the platform. Your job is to set what TPSA requires of it, verify that it is delivered, approve the changes that affect the entity, and require remediation when our standards are not met. That covers the entity's ICT risk management framework, digital operational resilience strategy, DORA obligations, cloud estate and first line security requirements.
Much of the role is outsourcing. TPSA's technology and business support reach it through an intra-group arrangement with Tide Platform Ltd, our FCA-regulated UK subsidiary, and a third-party estate of thirty arrangements supporting critical or important functions, spanning Luxembourg and our branches and subsidiaries in Germany, France, Bulgaria and Romania. Independent second line oversight sits with our Business Information Security Officer and Operational Risk Manager, and assurance with Internal Audit.
Own the entity's ICT Strategy, the ICT project roadmap and digital operational resilience strategy, and keep both current
Act as Service Owner for the intra-group arrangement with Tide Platform Ltd, setting service levels and evidence rights, monitoring performance and assessing material change
Direct the outsourcing lifecycle for the entity, from due diligence and contractual protections to registers, monitoring, exit strategy and CSSF notification. We intend for you to take on the Outsourcing Officer mandate, subject to appointment by Authorised Management
Own the entity's position on criticality and concentration risk across the third-party estate, including cloud, and the exit strategies behind it
Be accountable for TPSA meeting its DORA obligations in practice: asset and critical function classification, incident management, resilience testing and exit planning
Set the entity's first line ICT security requirements, verify they are met, and govern how TPSA uses AI
Report ICT and third-party risk to Authorised Management and the Board Risk and Compliance Committee, and lead our ICT dialogue with the CSSF, including audits and regulatory examinations
This is the role that makes our EU business real. You will shape how fast we open new European markets, and how much of Tide's platform capability we bring with us.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
About the JobJoin us in reshaping the future of golf! With a team of over 85 passionate people, we're dedicated to our mission in revolution…
What we are buildingecoplanet builds the operating system for the energy transition. Our software helps European businesses cut energy costs…
Wer wir sind: Seit über 25 Jahren steht ZEINpharma für Mikronährstoffe in Premiumqualität. Heute umfasst das Produktportfolio über 170 Produ…
We're customer obsessed. We put the customer at the heart of everything we do - and we're looking for people who feel the same way. About B…
Head of Sales- Bridging Warrington Full Time- Office Based The Role The Head of Sales is responsible for leading and developing the s…
LemFi (Series B) is building the go-to financial app for the Global South.Moving to a new country shouldn’t mean starting from zero. That's…