Global Social Media Manager

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

The Global Social Media Manager is an expert on social best-practice, and our enthusiastic champion of all things social within the Creative Studio and wider Marketing and Comms.

We require a day-to-day lead who lives in-feed and understands exactly what captures attention. Responsibilities extend beyond simply posting content; this position serves as a key creative contributor, ensuring brand relevance, speed, and technical excellence.

As a proactive member of the Creative Studio, this role bridges the gap between high-level brand goals and platform-native reality. Success in this position requires staying updated on the latest trends, platform updates and community behaviors, while possessing the creative spark to concept and pitch original ideas that cut through the noise.

This is an opportunity for a social specialist who is deeply clued up on best practice and their craft, who wants to use those skills to help shape the trajectory of a globally loved brand with an inspiring mission - “To be the universal symbol of trust”.

The role suits a proactive individual who thrives on the adrenaline of a real-time trend and wants the autonomy to pitch, produce, and polish content that actually gets talked about.

Good to know

Priority audience: B2B - although there is plenty of opportunity for consumer campaigns

Primary channels: LinkedIn, YouTube

Secondary or upcoming channels: Reddit, Instagram, TikTok

Production experience: beneficial (could be up to 10-20% of the role), but not required as this role sits within our wider Creative Studio of designers and video specialists

The role will partner closely with our Global Social Expe