Global Payments Manager

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What you bring

Extensive experience of global or regional payments experience, with focus on Operations

Has successfully led bank integration projects via API or host-to-host connectivity, & implementation of automated payment files in ISO 20022 XML format

Deep knowledge of banking regulations surrounding payment requirements across the globe

Proven inspiration and forward-thinking to take ownership of project from discovery to resolution, set ambitious business goals, drive results, and meet tight deadlines

Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours

Proven ability to autonomously resolve complex payment issues

Proven ability to highlight outstanding organization skills & going above & beyond in execution which are critical to be successful in this role

Exceptional ability to communicate and foster positive business relationships

Ability to establish milestones and keep all team members on task

Experience in a high-growth start-up or large multi-national preferred

Writes and speaks fluent English

It's not required to have experience working remotely, but considered a plus

Key Responsibilities

Manage daily payment tasks and flow. Be the main contact for payment processing rules in various countries. Help Sales and other teams with banking or payment provider issues.

Own global payment execution, ensuring payments to employees and contractors are processed precisely and timely

Own the research and resolution of payment reconciliation discrepancies on a daily basis

Lead integration effort with banking partners and payment providers. Operationalize new payment method execution

Serve as escalation point on complex payment issues and ascertain processes are in place to minimize the number of payment processing issues

Drive process improvements and efficiency solutions including automation of daily operations workflow processes

Develop tools/metrics and dashboards to track performance of payments metrics

Collaborate across multiple teams including Payroll, Product, Engineering, Customer Success and Finance

Keep abreast of the latest innovations in the Payments and Compliance space. Help identify new sources of data that can allow Remote to route payments globally using the most cost-effective method.

Practicals

You'll report to: Senior Director, Payments Operations

Team: Operations - Payments

Location: UK

Start date: As soon as possible

Application process

Interview with recruiter

Interview with team members (no managers present)

Technical Assessment (async)

Interview with future manager

Bar Raiser Interview

Prior employment verification check

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hirin