German-speaking Partner Onboarding Coordinator

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you detail-oriented and comfortable communicating with partners? Do you enjoy structured work where you can organize information, solve problems, and help others get started successfully? If yes, this role could be a great fit for you!

About the role

In this role, you’ll help new restaurant and retail partners get started on Wolt. You’ll guide them through the onboarding process, communicate with them (mostly in German), and make sure their menus and information are correctly set up in our systems. The role combines partner communication, coordination, and administrative work.

You’ll work closely with our German Merchant teams while being based in Budapest.

What you’ll be doing

Onboard new restaurant and retail partners to the Wolt platform

Communicate with partners via email and phone (mostly in German, all communication is remote - no in-person meetings)

Guide partners through setup requirements and processes

Upload and update menus in Wolt’s internal systems

Check that all information is accurate, complete, and up to date

Follow up on missing or unclear details with partners

Work with internal teams to resolve issues and keep onboarding on track

What we’re looking for

Fluent German and English (written and spoken)

Comfortable with pho