The role
Reporting into our global warehouse technology team, this position will drive the continued implementation and ongoing maintenance/ support of our strategic warehouse management system: Infios (Körber/HighJump) Warehouse Advantage platform. It will also sustain and support the current legacy implementation of a Dematic Matflo application until its deprecation and transition to the strategic product. This position will be based in our facility in Lisses, France, but with a wider Global perimeter as part of a network of analysts supporting WMS across all HelloFresh Group sites
Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
What you’ll do
Support all areas of the HelloFresh warehouse management system (WMS) application [Infios (Körber/HighJump) Warehouse Advantage and DAI/Dematic WMS (Matflo)] for assigned facilities including:
Acting as super user and level one support for the warehouse end-user community in supporting any technical or functional issues
Managing system configuration based on operations team direction
Facilitating end user training where needed and assisting in System Standard Operating Procedure (SOP) documentation
Overseeing user menu profile and security setup for the application based on operations functional roles
Participating in requirements definition and technical design of any HelloFresh driven product enhancements to the application with either the vendor or our consulting partners
Coordinating and executing all required QC/ integration/ user acceptance testing activities in support of the application with fellow colleagues based in other geographies
Working with other global WMS technology colleagues in trouble shooting or managing changes to WMS integrations to other platforms
Re
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)