The Role
At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
As a FSQA Specialist, you will take on a key responsibility in ensuring that a company's food products meet established standards of safety and quality. You will complete tasks related to food inspection, testing, and regulatory compliance, and play a crucial role in protecting consumers and maintaining the company's reputation. Your role needs a good understanding of food safety regulations and quality standards, good organizational skills, and good problem-solving abilities. You should also have good communication skills, as you often need to coordinate with various stakeholders, from production staff to suppliers to regulatory authorities, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
Supplier & Product Compliance
Conduct supplier and product onboarding to ensure compliance with company food safety and quality requirements.
Develop and maintain quality specifications and collaborate with suppliers to implement best practices.
Analyze customer complaint trends and work with suppliers to drive corrective action and continuous improvement.
Regulatory & Labeling Compliance
Collaborate with the Regulatory team to verify ingredient lists, allergen statements, and nutritional information for weekly menus.
Ensure supplier information is accurate and up to date within company systems.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)