What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
50% off health checks at Tesco Pharmacy.
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
Life Assurance - You are covered for death in service life cover of up to three times annual pay
Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
A great holiday package
About the role
Supporting the development and ongoing improvement of the business's food service proposition.
You will be helping to translate customer insight and commercial performance into clear priorities, compelling offers and supporting services. This role would be expected to play a leading role in shaping the proposition and associated trade activity, while working closely with sales, marketing and category teams to help drive growth, customer relevance and satisfaction.
The successful candidate can be flexible in base location, but will be required to attend meetings in various business areas.
You will be responsible for
Key responsibilities
Lead the development of the food service proposition
Shape pricing and promotional planning
Support proposition activation and brand consistency
Use insight to inform proposition decisions
Support customer life cycle activity
Contribute to wider proposition services and standards
Partner on customer measures and contact strategy
Work cross functionally through Governance and Natural Work Teams
You will need
Key skills
Strong commercial and customer insight skills
Ability to translate data and trends into clear proposals
Skilled at developing and improving customer propositions
Effective cross-functional collaborator
Clear communicator
Strong planning and project management
Able to create compelling marketing briefs and customer messaging
Previous Experience
Proven experience shaping or developing customer propositions
Track record of improving sales or profit through proposition changes
Experience using customer insight and KPIs to drive recommendations
Demonstrated cross-functional project delivery
Experience producing evidence-based business cases
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
