Fleet Insurance Account Handler Liverpool | £26,000 - £33,000 + Excellent Benefits | Office Based
Are you an experienced commercial insurance professional with knowledge of fleet, motor or multi-vehicle policies?
CKB Recruitment is working with a long-established specialist insurance broker that is looking to recruit a Fleet Insurance Account Handler for its Liverpool office.
This is an excellent opportunity to join a friendly and supportive team, managing and supporting a growing portfolio of fleet, multi-vehicle and commercial motor clients. The Role You will act as a key point of contact for clients and insurers, providing day-to-day policy support and ensuring customers receive an accurate, responsive and professional service.
Supporting the onboarding of new fleet and commercial motor clients
Handling client and insurer enquiries by telephone and email
Processing mid-term adjustments and policy documentation
Maintaining accurate records on CRM and policy administration systems
Monitoring renewal dates, deadlines and outstanding actions
Working with underwriters to resolve cover queries and policy issues
Building strong relationships with clients and insurer partners
Identifying cross-selling opportunities across commercial insurance products
Following internal procedures and regulatory requirements
Delivering consistently high levels of customer service
What We Are Looking For To be considered, you will need:
At least 1 years experience dealing with commercial insurance
Experience dealing with commercial fleet risks.
Strong communication and relationship-building skills
Excellent attention to detail and organisational ability
Experience using CRM, broking or policy administration systems
A proactive, customer-focused and solution-driven approach
The ability to manage multiple tasks and priorities
The Company Our client is a well-established insurance business that has been supporting customers for more than 65 years.
The company has built a strong reputation within the commercial motor and taxi insurance markets, combining specialist knowledge with a personal and straightforward approach.
You will be joining a supportive business that invests in its people and encourages employees to develop their technical knowledge and professional qualifications. Salary and Benefits
Salary of £26,000 - £33,000, depending on experience
Private medical cover after probation
Death in service cover after probation
Generous annual leave, increasing after two years’ service
Workplace pension
Support towards recognised insurance qualifications
Employee wellbeing support
Access to an online discount marketplace
Friendly and supportive working environment
This is an office-based role in Liverpool and an excellent opportunity for an insurance professional looking to develop within the commercial fleet market.
Apply today with your CV for a confidential discussion.
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