Field Service Engineer - Slot Machines

Field Service Engineer – Slot Machines

Location - Field Based covering our clubs in Morecambe, Blackburn, Burnley, Stockport and Ashton (you may work in other localised locations)

Salary: £31,019.58 per annum with £2,600 on call allowance

Hours: Full-time, including evenings, weekends & on-call rota

Are you a tech-savvy problem solver who thrives on variety and hands-on challenges?

We’re looking for a Field Service Engineer with a passion for gaming tech and a knack for fixing things fast. If you’ve got experience in slot machine maintenance, IT hardware, and love being on the move, this could be your next big win.

What You’ll Get in Return

Help@Hand – 24/7 access to GPs, mental health support, and more for you and your family

Thrive App – NHS-approved mental wellbeing support

Buzz Brights Apprenticeships & Buzz Learning – access to 100s of online courses

Buzz Brilliance Awards – employee recognition scheme

5 weeks annual leave plus public holidays (pro-rated for part-time roles)

Holiday Buy Scheme – purchase an extra week of holiday (eligibility applies)

50% staff discount on bingo tickets, food, and soft drinks

Refer a Friend Scheme

Life Assurance & Pension Scheme

Access to trained Mental Health Advocates

What You’ll Be Doing

Install & configure slot machines and IT hardware in our clubs

Diagnose & repair electrical, mechanical, and software issues

Respond to service calls and support club teams with technical guidance

Perform preventive maintenance to keep machines running smoothly

Ensure compliance with gaming regulations and safety standards

Document your work – from service logs to inventory tracking

Collaborate with IT, engineering, and support teams to resolve complex issues

Build relationships with club staff and management through reliable, professional service

What You’ll Bring

Proven experience in a similar role, ideally in the gaming or casino industry

Strong knowledge of slot machine operations and IT hardware

Skilled in troubleshooting electrical, mechanical, and software issues

Excellent communication and a customer-first mindset

Analytical thinker with a systematic approach to problem-solving

Familiarity with gaming regulations and security protocols (a plus!)

Flexibility to work non-standard hours and be part of an on-call rota

A valid UK driver’s license (max 3 points) and willingness to travel

Ready to Power Up Your Career?

If you're ready to bring your technical skills, customer focus, and energy to a role where no two days are the same, apply now and join a team that keeps the fun running!

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