Executive Assistant

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

This is an exciting and unique opportunity to join a high-growth AI company and directly support senior leadership.

In this role, you’ll have the opportunity to work closely with strategic, driven, and fast-paced senior level leadership, who are critical to the success of the company and need a Executive Assistant who can enable them to do their best work. The ideal candidate is exceptional at tactical administration (mastering calendars, travel logistics, and operational flow), as well as someone who thrives on removing friction from their leaders’ worlds through administrative excellence and AI-enabled tooling. This exciting role requires an ability to proactively anticipate needs and think critically to effectively mitigate risks for your leaders.

What will I be doing?

Provide direct support to senior leadership, ensuring their time and energy are maximised on the most important matters.

Manage high-volume, complex calendars with frequent reprioritisation, w