Estonian Speaking Support Associate

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes, then read further! 🤩

We are looking for full-time (40 hours) Support Associates to join our Support team in Tallinn!

What you’ll be doing

Supporting our customers, courier partners and venues via live chat and phone

Ensuring that the delivery operations run smoothly

Developing our support function together with the support team, as well as other teams within Wolt

Our humble expectations

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset

You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment

You can work in 8-hour shifts, 5 times per week - any time between 08:00–22:00

You are fluent in Estonian and have professional working proficiency in English

You can work directly from our office, located in the heart of Tallinn

What you’ll get by joining us

Wolt credits the cashback benefit

Employee assistance program

Wolt-wide training programs

Frequent and systematic feedback cycles and systems around it, for the benefit of self-development

A variety of growth opportunities within Wolt

Quarterly team budg