Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role y…
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Klaviyo is seeking a Product Specialist, Customer Agent to accelerate growth of our Customer Agent product within K:Service. This is a dedicated, revenue-focused specialist seller role designed to drive pipeline generation, increase close rates, and work closely to support both internal Klaviyo sellers and partners on Customer Agent opportunities. This role is not a technical overlay or solutions architect position. Instead, it is a focused commercial specialist who partners closely with Account Executives, Product, and Solutions teams to create near-term revenue impact and drive Customer Agent adoption across segments.
The Product Specialist will report directly to the Segment Director and will be deployed strategically across:
Pipeline generation initiatives
High-priority in-flight pursuits
Strategic partnership opportunities
Upmarket expansion motions
This is a high-visibility role designed to create immediate impact and accelerate Customer Agent growth.
Revenue Acceleration & Pipeline Generation
Own dedicated pipeline generation efforts for Customer Agent within assigned segment
Partner with AEs to identify, qualify, and advance Customer Agent opportunities
Proactively source and create net-new Customer Agent pipeline
Execute focused outbound and partnership-driven motions
Deal Support & Conversion
Engage in high-priority in-flight opportunities to improve win rates
Lead Customer Agent discovery and value articulation conversations
Position Customer Agent within broader K:Service value narrative
Drive urgency and executive alignment in late-stage pursuits
Strategic Partnership Activation
Partner with leadership to activate RCS / Google partnership opportunities
Identify accounts that can leverage Customer Agent in partnership contexts
Coordinate with Product and GTM teams on joint execution strategies
Cross-Functional Collaboration
Segment AEs
Product team
Solutions Architects
Marketing
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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