Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the…
Engineering Manager
Skills & Technologies
Job Description
Engineering Manager - Manchester (Hybrid) £90,000 + Bonus + Benefits
The Role If you're motivated by driving real change within a fast-moving, product-focused environment, this Engineering Manager role offers a genuine opportunity to make an impact. You'll lead a cross-functional engineering team, delivering high-quality software at pace while helping to embed modern engineering practices and ways of working.
The Transformation The organisation is well underway on a large-scale digital transformation, evolving into a modern, technology focussed business. Following the migration to a proprietary platform in 2024, there has been significant investment to support a product-led, Agile approach. They are now looking for leaders who can continue this journey, improving delivery maturity and building a stronger, more consistent engineering culture.
What You'll Lead
A cross-functional agile team of Developers and Test Engineers.
Delivery of the team's backlog, ensuring a balance of speed, quality, and sustainability.
Close collaboration with Product to align feature delivery, technical quality, and operational stability.
Ownership of the team's technical direction, ensuring alignment with broader architectural strategy.
Adoption of modern engineering and QA practices across the full lifecycle - with a clear "you build it, you run it" mindset.
Development of individuals through coaching, performance management, and fostering a positive team culture.
What You Bring
Proven experience leading and developing agile engineering teams.
A data-driven approach to delivery, with a strong grasp of engineering and QA best practices.
Strong stakeholder management and communication skills.
Background in either C#/.NET or modern JavaScript frameworks.
A genuine interest in improving ways of working and driving continuous improvement.
What's On Offer
The opportunity to shape and influence engineering standards within a fast-paced organisation
Dedicated training budget for both you and your team
£90,000 salary
Hybrid working in central Manchester
Competitive benefits package
If this sounds like something you'd be interested in, please apply or get in touch directly for more information
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Company & Role Analysis
JobSeeker+Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
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