Engineering Manager, Enterprise Services Management

Asana is building its next major business line: Enterprise Service Management, powered by AI agents and tightly integrated with Asana’s Work Graph. This is a 0→1 opportunity to define how IT, HR, and Support teams resolve work, automate workflows, and connect tickets to projects in a modern, AI-native platform. We’re looking for a hands-on, product-focused Engineering Manager to lead and grow the team and deliver high quality products. This role is ideal for someone who loves ambiguity, builds quickly, learns from customers, and has experience shaping AI agentic workflows, IT/service automation tools, or adjacent enterprise SaaS products.

In your role, you will be instrumental in balancing deep technical investments with rapid product delivery, fostering a culture of collaboration and technical excellence, and ensuring your engineers are closely connected to the needs of our customers. You will play a key role in defining the team’s long-term roadmap, mentoring your group of engineers, and partnering cross-functionally to conceive and deliver delightful products.

This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements.

We offer a Contract of Employment (UoP) for our employees in Poland.

What you’ll achieve

Manage and coach 6–8 engineers, fostering an inclusive culture and establishing team rituals that drive both excellence and professional growth.

Partner with product, design, and UXR to translate customer pain points into a reliable, technical MVP and a scalable architectural roadmap.

Collaborate with cross-functional partners managers to balance large-scale feature launches with iterative, daily product enhancements.

Guide the articulation and execution of the team’s future roadm