Engagement Manager

MongoDB Engagement Managers are quota-carrying Professional Services sales leaders responsible for discovering customer business initiatives, developing services strategies, scoping and negotiating engagements, and driving Professional Services bookings that accelerate customer outcomes and MongoDB adoption.

As an Engagement Manager, you will be a key leader within the PS team, working cross-functionally with the Sales, Professional Services, and Customer Success organizations to shape how we will help our customers achieve their MongoDB vision . Top-performing Engagement Managers have a unique ability to develop multi-phased services strategies aligned to customer modernization, migration, AI, and application development initiatives, then align with both executive and technical stakeholders to build business cases, define outcomes, and secure investment in Professional Services engagements.

To learn more about the Engagement Management role, check out these insightful blog posts: Meet a Current Engagement Manager and How Engagement Managers Help Customers Succeed.

We are looking to speak to candidates who are based in Sao Paulo, BR for our hybrid working model.

What you’ll do at MongoDB

Understand customer application portfolios and identify opportunities to design delivery programs related to modernization, cloud adoption, AI enablement, and data platform transformation.

Lead discovery, solutioning, estimation, and commercial negotiations to convert customer business initiatives into Professional Services bookings.

Collaborate as part of a larger team alongside cloud partners, strategic partners, and your MongoDB account teams to develop and execute customer success and Professional Services growth strategies.

Maintain a strong sense of ownership, driving all deals or technical scopings from inception to closure

Manage the Professional Services pipeline for bookings and revenue forecasts for your region

Expertly articulate the business value of professio