Employee Relations Advisor

Our client is a well-established and growing professional services business based in the Sutton Coldfield area, supporting a diverse portfolio of clients across a wide range of sectors.

They are looking for an experienced Employee Relations Advisor to join their friendly and supportive team. This is a great opportunity for someone who enjoys the people side of HR and wants a varied role where no two days are quite the same.

Working with a portfolio of clients, you’ll provide practical, commercially focused HR advice and support across a broad range of employee relations matters. You’ll build strong relationships, manage your own caseload and support clients through everything from day-to-day HR queries to more complex workplace situations.

You could currently be working as an Employee Relations Advisor, HR Advisor, HR Officer, People Advisor or HR Consultant and be looking for a role offering more variety, responsibility and the opportunity to develop your career.

What’s in it for you?

Work hours: Monday to Friday, 9am to 5pm

Salary: £33,000 to £35,000

Pension scheme

Plenty of opportunities for progression and development

Varied role working with clients across different industries

Friendly, supportive and experienced team environment

This role is 100% office based - Work from home is not on offer

Employee Relations Advisor Responsibilities

Provide practical HR advice and guidance to clients across a wide range of employee relations matters.

Manage your own varied caseload, supporting clients from initial enquiry through to resolution.

Advise on disciplinary, grievance, absence, capability and performance matters.

Support and guide managers through both formal and informal HR processes.

Conduct workplace investigations and prepare clear reports and recommendations.

Attend disciplinary and grievance hearings when required, providing advice and guidance throughout the process.

Prepare HR documentation including letters, contracts, policies, procedures and meeting paperwork.

Build strong relationships with clients, becoming a trusted point of contact for their HR and employee relations queries.

Keep accurate case notes and records, ensuring documentation is completed correctly and on time.

Occasionally visit client sites within the local area to provide face-to-face HR support.

Work closely with colleagues to provide a responsive, professional and commercially focused service.

Employee Relations Advisor Skills and Experience

Previous experience working within employee relations, HR advisory or a similar people-focused HR role.

Good practical knowledge of employee relations, including disciplinary, grievance, absence, capability and performance management.

Confident advising, coaching and supporting managers through HR processes.

CIPD Level 3 or Level 5 qualified, or currently working towards a CIPD qualification.

Friendly, approachable and confident communication style, both over the telephone and face-to-face.

Comfortable managing your own workload and handling several cases at different stages.

Strong written skills with the ability to produce clear and professional HR documentation.

Good working knowledge of Microsoft Office.

A full UK driving licence would be advantageous due to occasional local client visits.

If you’re an experienced HR professional who enjoys employee relations, likes building relationships and wants a role offering plenty of variety and progression, we’d love to hear from you.