Elastic Consulting Architect

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What Is The Role

You will have the opportunity to work with a tremendous services, engineering, product, and sales team and wear many hats. This is a meaningful role, as a Consulting Architect, you have an outstanding chance to create an immediate impact on the success of Elastic and our customers.

As an Elastic Consulting Architect you will be working closely with our customers to provide technical solutions for their business use cases with the Elastic Stack (which includes Elasticsearch, Kibana, Logstash and Beats). You will serve as a trusted technical advisor to our customers and help drive the customer’s journey with Elastic by providing technical oversight, ongoing knowledge transfer and enablement. A successful consultant will be focused on excellence, taking the initiative for self-improvement and possess great communication skills.

Our customers’ use cases extend across all the Elastic Solutions: Enterprise Search, Observability and Security, and beyond, and the scale of data in their environments ranges from gigabytes to petabytes. This diverse mix of a customer base means the challenges they face that Elastic consultants help them with can often require problem solving skills and knowledge just as diverse.

Our internal development and mentoring schemes ensure you have access to learn areas across the products and services we provide that you may not previously have had exposure to, in addition to which you will work closely with colleagues across the Professional Services, Engineering, Sales, Customer Success and Support teams to ensure the best experience for our customers along their Elastic journey.

What You Will Be Doing

As a member of our professional services team you will deliver Elastic solutions and Elastic stack expertise to drive customer business value from our products. Work with clients to facilitate strategy, roadmap, design, and sizing in workshops. You will apply your soft skills to advocate for your customers, build relationships and exhibit strong communications skills. Comfortability working remotely in a highly distributed team. Your activities will include end-to-end delivery of ground-breaking Elastic projects to our customers, as well as development of proof-of-concepts that highlight the value of the Elastic Stack and its solutions. Other topics will include Elastic solutions adaption and acceleration along with data modeling, query development and optimization, cluster tuning and scaling with a focus on fast search and analytics at scale.

Daily tasks include driving and handling the objectives, requirements gathering, project tasks, project status, dependencies, and timelines, to ensure engagements are delivered optimally and on time while meeting and exceeding the customer objectives. Work across teams with engineering, product management, and support teams to identify feature improvements, extensions, and product defects. Facilitate feedback from the field back to the product. Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns. Be a mentor to your team members, while also learning from them to accelerate your skills.

What You Bring Along

Minimum 3 years as a consultant, engineer or architect, this should include solid experience deploying Elastic solutions or similar domains.

Experience wo