eBilling Analyst

Key Responsibilities

Manage and maintain e-Billing systems and client billing processes

Handle uploads, rejections, reconciliations, and reporting within SLAs

Support complex client accounts and resolve billing queries efficiently

Collaborate with finance and collections teams to resolve aged AR issues

Prepare monthly client reports and snapshots

Assist with training and mentoring junior team members

Promote best practices and contribute to process improvements

What We're Looking For

Previous eBilling and reconciliation experience

Strong communication, analytical, and problem-solving skills

High attention to detail and data accuracy

Ability to manage workloads and meet deadlines/KPIs

Proficiency in Excel and Word

Self-motivated, proactive, and team-oriented

Fluent English skills

Desirable

Experience in multi-currency or shared service environments

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