Downstream Operations Manager (f/m/x)

The role: What's in the Box

Factor is seeking an Downstream Operations Manager to join our fast-growing Operations team in Amsterdam. In this role, you will play a key part in ensuring our customers receive their fresh, ready-to-eat meals exactly as intended. Working within the Factor Operations team, you will coordinate and support the fulfillment and delivery processes that make our mission possible.

This position is a fixed-term contract for 7 months to provide cover during a maternity leave. Although this role is a maternity cover, Factor is a fast-growing business with plenty of momentum and expanding teams. Our continued growth regularly creates new opportunities across the company, which means there could be a chance to explore further roles within our Operations team once the contract ends.

Your focus will be on maintaining continuity across our downstream operations and supporting our ongoing logistics initiatives. Operating across five European countries, Factor collaborates closely with local HelloFresh teams to optimize and execute operations within unique supply chain setups. As Downstream Operations Manager, you will support daily operations, help drive logistics improvements, and coordinate middle- and last-mile delivery systems to keep our operations running smoothly.

Practical details

Start date: June 16, 2026

End date: January 15, 2027

Indicative hours per week: 40 hours

Location: Amsterdam

What you’ll do: The Recipe

Drive and Coordinate Operations: Take ownership of daily operations by planning and overseeing operational and logistics processes in collaboration with HelloFresh and Factor stakeholders.

Solve Operational Challenges: Tackle challenges creatively and proactively, ensuring minimal customer impact - your innovative solutions are always welcome!

Optimize Processes: Identify improvement opportunities across downstream operations, then lead the execution.

Analyze and Act: Evaluate situations, analyze data, and determine the