Director, Regional Employee Experience

The Director, Employee Experience India will report to the Head of Regional HR, APAC and will be the face of the People Team to the India employees and managers while serving as the main point of contact for escalated inquiries and concerns, performance management, employee well-being, employee relations, and compliance. Additionally, this role will proactively and collaboratively, support and partner a local business unit leader and their team, while overseeing and/or directly leading the local Employee Experience team.

The Employee Experience Team at MongoDB India is the face of HR to the approximately 800 employees. The team is responsible for providing full employee life cycle service delivery from onboarding to separation management in partnership with the rest of the People Team including the following CoEs: Recruiting, Total Rewards, Learning and Development, Employee Engagement & Inclusion, HR Business Partnering and HR Operations. The team is also responsible for our Workplace sustainability and community/events efforts, Employee Relations, policy and process enhancements including regional compliance as well as developing programs to enhance manager capability across the company.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Key Responsibilities

Management: Effectively lead India Employee Experience team and manage direct report(s), with effective cadence, fostering a collaborative and productive work environment while actively supporting their professional development

Partnership: Partner with global HRBPs and COEs to support achieving the people goals of assigned business units in India

Service Delivery: Serve as the main point of contact for escalated employee and people manager questions and concerns for your assigned business unit and broader India businesses.

Performance Management: Coach and enable managers to set clear expectations, provide regular feedback, and manage employee performance