Director, Planning Value Stream

Overview

As a Director on the Global Value Stream team, you will lead the design, harmonization, and continuous improvement of planning processes and capabilities across HelloFresh's global supply chain. Your initial focus will be Demand Planning, Supply Planning, and Sales & Operations Planning (S&OP). Scope may evolve over time as the team matures and business priorities shift. This role demands strong working expertise across the planning value stream, strategic command of how planning processes and systems interact across markets, and the credibility to drive alignment among senior operational, commercial, and technology leaders.

You will...

Own the 'to-be' global process architecture and multi-year capability roadmap for Demand Planning, Supply Planning, and S&OP, ensuring the full forecast-to-supply pipeline is harmonized, scalable, and aligned to long-term business growth across all international markets.

Lead alignment among senior operational leaders across regions and functions, building the consensus and governance structures required for adoption of global planning standards at scale.

Partner with senior Product and Engineering leadership to shape the planning technology strategy, prioritizing roadmap investments that deliver durable global capability and reflect a Global-First design philosophy.

Establish and govern the operating model for planning exceptions and deviation control, defining where global standards must hold and where market-specific adaptation is permitted.

Serve as the process and requirements architect for Lighthouse Projects within the planning value stream, shaping the design and acceptance criteria for new harmonized blueprints and supporting their pilot and validation before multi-market deployment.

Set the methodology and standards for cross-market maturity assessments, directing diagnostic work and translating systemic capability gaps into structured improvement programs with measurable business impact.

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