At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace…
Director of Quality & Product Development - Awarding Organisation
Yorkshire | Remote with visits/meetings to HQ in Yorkshire | Full-Time Permanent | up to £65k
Our client is a successful and growing Awarding Organisation and End-Point Assessment Organisation seeking an experienced Head of Quality & Product Development to lead the strategic and operational management of product development, quality assurance and regulatory compliance.
This is an exciting opportunity for a senior professional with significant experience within an Awarding Organisation, EPAO or regulated qualifications environment who can combine strategic leadership with hands-on delivery.
Benefits include 25 days holiday plus gifted 3 days between Christmas and New Year, rising to 31 after 5 years service plus bank holidays, 10% pension contribution, flexible working, 55p per mile.
The Role
Reporting to the CEO, you will lead the development, review and quality assurance of qualifications, apprenticeship assessments and associated products, ensuring full compliance with Ofqual Conditions of Recognition and other regulatory requirements.
You will oversee product design, standardisation, moderation, internal audits, centre quality assurance and continuous improvement activities, while leading and developing a high-performing team.
A key part of the role will be driving innovation and identifying opportunities to utilise technology and AI to enhance quality, efficiency and product development processes. Standing in for the CEO when needed
About You
Significant experience in qualification, curriculum or assessment product development.
Extensive knowledge of Ofqual regulations and regulated qualifications.
Experience within an Awarding Organisation, EPAO or similar regulated environment.
Strong quality assurance, compliance and audit experience.
Proven leadership and people management skills.
Experience of standardisation, moderation and assessment design.
Some expectation to attend events
Excellent communication, stakeholder management and organisational skills.
A teaching qualification and assessment/quality assurance qualification.
Product Lifecycle Management
Lead the product team in designing and writing qualification and apprenticeship products and assessments. This includes having a caseload of products that you will write and design.
Oversee all stages of product design and development.
Testing products with employers, providers, and other stakeholders ready for ‘go live.’
Ensure all products meet all quality assurance and Ofqual requirements.
Lead and manage the product and quality review, standardisation, and evaluation process.
Lead and manage all product/quality standardisation activities.
Allocate resources effectively to focus on priorities to meet the changing needs of the sector operates within.
Innovation and Process Management
Refine and develop product processes, standards, and best practices to improve efficiency and quality.
Identify new opportunities for new products and qualifications.
Ensure all products comply with industry standards, safety regulations, and legal requirements.
Maximise the use of technology and AI with product development and quality assurance whilst ensuring all Ofqual regulatory requirements are met.
Oversee all aspects of effective centre quality management.
Oversee the effective management of the quality and product development in boxes.
Why Apply?
This is a rare opportunity to join a growing organisation where you can influence strategy, shape products, lead innovation and play a key role in maintaining excellence across qualifications and apprenticeship assessment.
If you are a strategic thinker, an operational leader and passionate about quality and product excellence, we would love to hear from you.
To apply for the role of Director of Product Development and Quality please email
Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.
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