Director, Marketplace

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

About the Role

The Director, Marketplace owns end-to-end marketplace performance across a defined portfolio of markets.

You are accountable for growth, profitability, and overall marketplace health. You operate with full ownership of the P&L and are responsible for balancing demand, supply, delivery quality, customer experience, and financial performance at scale.

This role leads through influence; working cross-functionally across Merchant, Operations, Marketing, Support, Finance, and Product to drive sustainable results. The role does not include direct reports.

What You’ll Be Doing

Own P&L and Performance

Own the Rx P&L across assigned markets

Deliver against core OKRs like GOV, revenue, VP and contribution margin as well as the right inputs: selection, quality, and affordability.

Lead weekly and monthly performance reviews

Identify growth opportunities and operational risks and drive action

Own Marketplace Health

Act as the accountable leader for marketplace health

Balance supply and demand to maintain a strong customer experience and healthy unit economics

Make system-level trade-offs that may impact multiple functions

Ensure short-term execution supports long-term structural strength

Drive Cross-Functional Execution

Align stakeholder