Arbeitnow
Director Customer Care (m/f/d)
Trusted Shops SE (DE)
Cologne, Germany
Full-time
Remote
9 days ago
About Trusted Shops Trusted Shops creates digital trust between people, businesses, and AI Agents. Every day, millions of consumers rely on…
Deine AufgabenStrategische Ausrichtung: Du entwickelst die Customer Experience unserer Kunden und die der Kunden unserer Kunden weiter und verankerst eine konsequente Kundenzentrierung in allen Bereichen des jeweiligen digitalen Geschäftsmodells.Customer Journey Optimierung: Du analysierst, optimierst und gestaltest die gesamte Customer Journey entlang aller digitalen Touchpoints – von der ersten Anzeige über den Online-Shop bis zum After-Sales-Support.Teamführung: Du leitest und inspirierst uns
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
About Trusted Shops Trusted Shops creates digital trust between people, businesses, and AI Agents. Every day, millions of consumers rely on…
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