MongoDB
Dublin, Ireland
Full-time
about 3 hours ago
The Global Director of Credit and Accounts Receivable will report to the Senior Director of Order-to-Cash and will play a dynamic role on th…
The Global Director of Credit and Accounts Receivable will report to the Senior Director of Order-to-Cash and will play a dynamic role on the team as a key visionary and leader within the AccountingOps organization. This role will oversee team members in Austin Texas, Dublin Ireland, and Gurgaon India. We are seeking a strategic and data-driven Director of Credit & Accounts Receivable to lead our Collections function in a fast-paced technology driven environment. This role will be responsible for overseeing the end-to-end collections lifecycle—from early delinquency through write-off and recovery—while leveraging technology, partnering with stakeholders, and implementing innovative strategies to optimize performance, enhance user experience, and ensure SOX compliance.
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
Design and implement scalable, tech-driven collections strategies across early, mid, and late-stage delinquency
Oversee and refine all collections processes including payment reminders, delinquency management, bankruptcy and account suspension
Collaborate with revenue management to ensure processes for assessing and documenting collectibility risk and compliance are seamless
Develop credit strategies to proactively identify and remediate emerging portfolio hot-spots
Drive continuous process improvements through automation and workflow redesign
Manage and coach collections team by leveraging performance analytics, behavioral insights, and real-time dashboards to drive accountability, improve recovery rates, and enhance customer experience
Act as a key stakeholder to foster a culture which monitors and meets the needs of the business through process excellence, improvement and insight
Develop reporting dashboards and KPIs to track performance, enhance visibility, identify trends, and inform executive decisions
Work closely with the Marketplace OTC team to improve t
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
The Global Director of Credit and Accounts Receivable will report to the Senior Director of Order-to-Cash and will play a dynamic role on th…