Digital Sales Representative

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Expansion Digital Sales Representative.

About the job

This position is needed to manage and expand revenue within a strategic customer base, as well as driving net-new revenue through value-based selling across all segments. While also helping shape our presence in our most strategically important markets.

Responsibilities

In this role, you’ll

Be responsible for managing existing customers and driving growth within the territory, while maintaining the highest levels of customer satisfaction

Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs

Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform

Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make