Digital Product Owner

Location: London, Watford, Bristol or Isle of Man (Hybrid working options available)

As the Digital Product Owner, you will support the setting of the strategic direction for the relevant business area, and then actively working with the rest of the agile product delivery team to translate that strategy into reality. You will be responsible for achieving business outcomes.

The Digital Product Owner acts as the voice of the customer within an agile delivery team. You will ensure that a team is maximising the value delivered taking the relevant vision and business outcomes into a roadmap and backlog you own. This requires that you maintain appropriate feedback mechanisms from real users such as customers, advisers, or colleagues.

Key Duties

Gathering and interpreting feedback from the Customer/User. The Digital Product Owner must keep open feedback channels with stakeholders (internal and external). This enables them to identify the problem to be solved and potential approaches to the solution.

Agreeing the Vision for the agile delivery team with the Sponsor and owning the creation and maintenance of the Product Roadmap. The Digital Product Owner is champion for the customer/user in these tasks, ensuring that they are aligned to product and company strategy while driving great customer outcomes. They take product concepts from idea through validation, shipping, measurement, and iteration.

Managing and prioritising the delivery team backlog to focus maximising the value delivered while balancing the long-term health and sustainability of the product. The Digital Product Owner make certain that all work is well-informed as well as validating that the implementation is fit for purpose / meets the acceptance criteria. They will also support the technical experts in driving the architectural runway that provides the foundation for the product.

Working as part of the agile delivery team to deliver value. The Digital Product Owner works with the rest of the delivery team to communicate the vision and business strategy, answering questions, sharing feedback, and actively participating in team events i.e., iteration planning or retrospectives.

Author presentations and represent the delivery team’s work to senior leadership.

Fostering collaborative relationships across the company to facilitate cooperation and information exchanges that improve customer and business outcomes.

Design and run experiments to validate a hypothesis in a low-risk manner. Use the data to inform future backlog/roadmap priorities.

Supporting the organisation in its ongoing transformation to become a more agile, customer-focused business. Organise and participate in communities of practice and share openly any learnings with all colleagues.

Skills, Knowledge and Experience

Extensive knowledge/experience in the business domain / capability being recruited for, including relevant regulatory concerns

General financial services industry experience

Experience working as a Product Owner

Proven record of being able to deliver against tangible business outcomes and the ability to champion the value of this internally to the at every level of the organisation

Effective communication skills suitable for both internal and external stakeholders

Ability to interpret data and understand what data would be valuable to collect and report on to make decisions

Experience working as part of an agile team, and agile ways of working, and Agile methodologies

Experience supporting an organisation going through an agile transformation

Has a strong business acumen, with proficiency in identifying, tracking, and acting upon metrics, designing tests, and collaborating with engineering / data science partners.