Job Title: Digital Junior Project Manager
Location: Birmingham
Salary: £28,000 - £34,000 per annum
Position: Permanent, Full-Time
The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals.
We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind.
All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home.
You will join as a Junior Project Manager, reporting to and supporting the Programme Manager. You will help run projects day to day: coordinating tasks, communicating with customers, and keeping delivery on time and on budget. With support and guidance, you will also take the lead on small to medium projects of your own.
We understand you may not have worked in an app development company before, so we are looking for evidence of transferable skills: someone who works well with the team, picks things up quickly, and is ready to grow into the role.
Support project delivery by liaising with customers by email and phone, providing regular updates
Coordinate and maintain project systems, logging and progressing issues, tasks, and client requests promptly
Attend internal and external meetings, capturing clear notes, actions, and outcomes
Test web and mobile applications from an end-user perspective, capturing and tracking customer feedback
Liaise with external suppliers to coordinate outputs and keep them aligned with project requirements and timelines
Contribute to project documentation, including describing features from wireframes and updating specifications
Monitor project progress, maintain a simple RAID log, and escalate concerns appropriately
Run assigned projects from initiation to delivery, meeting agreed scope, timelines, and communication standards
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