Digital Designer
The Role At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology…
Digital Designer Location: Birmingham City Centre (Hybrid - 2 days in the office) Salary: Up to £40,000 Contract: Permanent
We're partnering with a fast-growing consumer brand that's looking for a creative Digital Designer to join their in-house marketing team.
This is an exciting opportunity for someone who enjoys designing across multiple digital channels but is looking to specialise in email design and CRM communications. Email is one of the business's most important marketing channels, so you'll play a key role in creating engaging customer experiences that drive retention, conversion and long-term customer loyalty.
Working closely with the Brand and CRM teams, you'll bring campaigns and customer journeys to life through thoughtful, high-performing creative. The Role As Digital Designer, you'll be responsible for creating visually engaging digital assets, with a particular focus on email design and CRM.
Designing engaging email campaigns and automated customer journeys
Creating responsive, mobile-first email templates
Producing digital assets across CRM, web and paid media
Working closely with Brand and Marketing teams to deliver campaign creative
Maintaining a consistent brand identity across all digital touchpoints
Developing reusable email templates and design components
QA testing and optimising emails across devices and platforms
Supporting A/B testing and continuously improving email performance through design
We're looking for someone who can confidently explain the thinking behind their design decisions, using customer behaviour, email best practice and performance insights to influence how emails are structured and optimised. You should be able to articulate why you've chosen a particular layout, content hierarchy, CTA placement or creative approach, understanding how great design contributes to engagement, conversion and the overall customer journey-not just how it looks. About You You'll ideally have:
Experience in a Digital Designer, Email Designer or CRM Designer role
A strong portfolio showcasing digital and email design work
Experience with Figma and Adobe Creative Suite
Exposure to CRM platforms such as Klaviyo, Dotdigital, Mailchimp or similar
A solid understanding of responsive email design and email best practice
Strong attention to detail and excellent visual design skills
Experience working within ecommerce, retail or consumer brands would be advantageous
A collaborative approach and the confidence to contribute ideas in a fast-paced creative environment
What's on Offer
Salary up to £40,000
Hybrid working (2 days per week in Birmingham)
Opportunity to join a growing consumer brand
Collaborative and creative team environment
The chance to specialise and develop your career within email and CRM design
A role where you'll have genuine ownership and influence over one of the business's most important marketing channels
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
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