Digital & AI Support Apprentice

Employer description

Add Vision are one of the UK's market leading Digital Signage Experts, delivering fully bespoke digital signage to businesses across the UK.

Overview

Add Vision are looking to expand their Digital Team by recruiting a Digital & AI Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Linwood office.

Responsibilities

Act as the first point of contact within the Digital Support team, managing incoming enquiries, resolving issues efficiently, and ensuring messaged are passed to internal stakeholders. Leverage AI tools such as Microsoft Copilot to draft responses, summarise queries, and improve response times.

Becomes a superuser in Zoho CRM, supporting marketing through reporting, customer insights, and content creation. Utilise AI-powered analytics to generate reports, identify trends, and enhance customer engagement strategies.

Collaborate with the finance team to support financial management and invoicing through QuickBooks, using AI features to automate data entry, categorise transactions, and generate financial summaries.

Create and manage digital content using Clous CMS, applying AI tools to produce, optimise, and refine website content, ensuring consistency, SEO alignment, and audience engagement.

Support the development and management of e-commerce stores using Shopify, including product setup, customisation, and maintenance.

Use Microsoft 365 applications (Outlook, Teams, and Excel) as part of daily operations, leveraging Microsoft Copilot to streamline communication, summarise meetings, automate data analysis, and improve collaboration with clients and colleagues.

Desirable skills

Confidence.

Self-motivated.

Good organisational skill.

Someone professional and articulate.

Salary: £16,640 per annum

Working hours: 9am – 5pm, Monday – Friday.

Benefits

30 days annual leave

Future prospects

Potential of a full-time role on completion.

Important information

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.