Digital Account Executive

Our client are a leading agency based in Coventry and due to expansion require a Digital Account Executive to join their team.

You will be responsible with the Account Manager for ensuring happy clients and the smooth running of accounts.

Duties and Responsibilities

Preparation of reports and meeting presentations to assist in improving clients online marketing

Communicate with clients and other departments to get work completed on time and right first time

Building rapport with clients

Daily monitoring, management and control of clients work through Vamos (internal job management system) and any other systems used

Manage and actioning of meeting notes

Regular checking and maintenance of client’s websites ensuring details are correct and the website is working as it should be as well as identifying areas for improvement

Assisting Account Managers with all account management tasks

Continually improving online marketing knowledge

Performance Measured By

Client retention

Client feedback

Feedback from other departments

Efficient management: time jobs spent in query, brief quality, time job spends with client etc.