DevOps Engineers

Platform Support Engineer Central London (Hybrid – One day in the office every two weeks) £50,000 per annum

Our client is looking for a Platform Support Engineer to join their growing technology team. This is an excellent opportunity for someone from a Linux Systems Administration, Infrastructure Support or Technical Operations background who enjoys troubleshooting issues and getting to the root cause of problems.

This is not a software development role. Instead, you'll be responsible for investigating infrastructure issues, monitoring alerts, analysing logs and helping to keep the company's platforms running smoothly.

What You'll Be Doing

Monitoring and triaging infrastructure issues reported through support channels

Investigating incidents within Linux environments using SSH and the command line

Reviewing logs and system performance to identify root causes

Escalating complex issues with clear documentation and context

Contributing to runbooks and knowledge sharing

Writing basic Bash scripts to automate repetitive tasks

Working with technologies including Docker, Jenkins and GitHub Actions

What They're Looking For

Essential

Strong Linux experience and confidence working in the command line

Experience troubleshooting using Unix tools and log files

Familiarity with Docker or containerised environments

Basic Bash scripting skills

Strong communication and problem-solving abilities

Desirable

Exposure to Prometheus, Grafana, Datadog or New Relic

Experience with AWS, Azure or GCP

Knowledge of YAML, Python or JavaScript

Understanding of Linux security and networking

What's on Offer

£50,000 salary

Hybrid working with just one day in the office every two weeks

Direct exposure to the Head of Technology

Clear progression to a Mid-Level Platform Support Engineer within 18 months

Dedicated learning budget and development time

If you're comfortable in a Linux environment and enjoy solving technical problems, we'd love to hear from you.