Job title: Desktop Support Engineer Department: Digital and Technology Location: Predominantly Birmingham office with home working by prior agreement Contract: Permanent Hours: Full-time (37 hours per week) to provide Helpdesk cover from 8am-6pm on working rotor Salary: £27,500 per annum
You will work with a multidisciplinary Information and Communication Technology (ICT) team in a fast-paced environment to deliver quality products that meet the organisational and user needs.
This team is responsible for the ongoing delivery of software and hardware to the organisation and its users. This is a fast-paced, evolving environment that enables smooth delivery of ICT solutions.
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.
To apply for this position, please see the Gambling Commission careers website.
The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.
Please see our candidate guidance for more information on appropriate and inappropriate use.
The selection process for this vacancy will comprise an in-person interview consisting of competency and technical questions. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.
The closing date for this role is midnight on Sunday 9th August 2026.
Interviews are expected to be held the week commencing 17th August 2026.
Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration.
Please apply if you want to be part of an organisation that is a force for good!
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
