Adzuna
Desktop Support Engineer
ECI
London, UK
£37,278 – £37,278
Full-time
about 1 month ago
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organiz…
I’m supporting one of my clients in Huddersfield who are looking to add a Desktop / EUC Support Engineer to their internal IT team. This is a hands-on, onsite role supporting users across the business, so it suits someone who enjoys being visible, helpful and the go-to person for day-to-day IT support.
Providing 1st/2nd line support across Windows, M365, Teams and core business applications
Managing user accounts, permissions and access (AD / Azure AD / M365)
Supporting hardware, desktops, laptops, mobile devices and peripherals
Handling joiners, movers and leavers processes
Troubleshooting network, connectivity and printing issues
Escalating to senior engineers or external partners where required
Maintaining documentation, asset records and IT processes
Supporting office-based users and resolving issues face-to-face
Experience in a Desktop Support / 2nd Line / EUC role
Strong knowledge of Windows 10/11, M365, Teams and basic networking
Confident supporting users onsite and resolving issues directly
Good communication skills and a customer-focused approach
Ability to prioritise, stay organised and work well under pressure
If you’d like to be considered, please apply with your CV and I’ll be in touch.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organiz…