NTT America, Inc.
London, UK
£70,166 – £70,166
Full-time
4 days ago
The team you'll be working with: You will join NTT DATA UK's Data Practice, a multi-disciplinary team delivering enterprise-scale data platf…
Are you ready to make a difference in the Energy sector? We are seeking a passionate and motivated Data Platforms Associate to join our dynamic Data Platforms Team! This is an exciting opportunity to be part of an organisation that powers the lives of nearly 8 million customers across the UK.
Start date: ASAP
Duration: 6 months with potential to be extended
Location: Bristol
Pay Rate: £20.00 per hour
Hours: 37 hours per week, Monday to Friday all onsite working
About the Role
As a Data Platforms Associate, you will play a crucial role in ensuring smooth operations within our internal IT Service. You'll be the first line of support for incoming IT requests, working closely with developers and internal teams to resolve issues and enhance service delivery.
Deliver exceptional 1st line technical support to your colleagues and escalate complex issues to senior team members as needed.
Manage incoming requests at the service desk, ensuring timely and effective responses.
Serve as the primary contact for all Data Platforms-related IT requests-your expertise will be invaluable!
Follow internal processes diligently and maintain accurate documentation.
Perform daily routine checks to guarantee all platforms are operational, escalating issues when necessary.
Raise Change Management requests, securing approvals and overseeing migrations and access requests.
Demonstrate self-sufficiency with outstanding time management skills.
Strong problem-solving abilities and excellent communication skills.
A foundational understanding of Active Directory and basic networking concepts.
Familiarity with ITIL principles, especially 'Continual Service Improvement'.
Knowledge of Oracle Products, including Oracle Data Integration (ODI), Oracle Business Intelligence Enterprise Edition (OBIEE), and Hyperion.
Experience with Microsoft SQL Server.
Background in supporting Business Intelligence Applications such as PowerBI, WebFOCUS, and OBIEE.
Why Join Us?
At our organisation, you'll be part of a lively and collaborative environment where your contributions matter. We believe in fostering talent and offering opportunities for professional growth. Plus, you'll be working on projects that have a tangible impact on communities.
Ready to Shine?
If you're enthusiastic about technology and eager to make a positive impact, we'd love to hear from you! Apply today and take the first step towards an exciting career as a Data Platforms Associate.
Seize the opportunity to be part of something meaningful in the Energy industry. We're excited to welcome a new member to our team who shares our passion for service excellence!
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If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion.
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The team you'll be working with: You will join NTT DATA UK's Data Practice, a multi-disciplinary team delivering enterprise-scale data platf…