Data Analyst

Data Analyst

London (Hybrid) - Near Cambridge Heath / Bethnal Green £40,000 - £45,000

This fast-growing, award-winning consumer health startup is on a mission to improve the lives of people through innovative solutions. What began as a simple idea has rapidly scaled into an international success, with products now used across the UK, US and Canada.

With a strong focus on purpose-driven innovation, the business combines science, empathy, and creativity to deliver meaningful impact. Data sits at the heart of decision-making, and the team is passionate about using insights to drive both commercial growth and positive social outcomes.

Key Responsibilities

Build and analyse cohort models to track behaviour over time

Develop LTV frameworks and identify high-value customer segments

Track acquisition channels including referrals, word-of-mouth and paid media

Analyse subscriber growth and purchase behaviour

Monitor website performance (sessions, conversion rates, drop-off)

Support A/B testing and interpret results

Connect and manage data across e-commerce, CRM, marketing and survey tools

Build and maintain dashboards highlighting key business metrics

Analyse repeat purchase behaviour and campaign performance

Provide actionable insights to improve retention and engagement

Design surveys and analyse customer sentiment (NPS, CSAT)

Translate qualitative and quantitative feedback into business actions

About You

Previous experience in a data analyst role (e-commerce/DTC preferred)

Strong SQL skills and confident working with complex datasets

Experience with BI tools (e.g. Looker, GA4, Metabase or similar)

Experience in cohort analysis, retention or LTV modelling

Strong communication skills - able to turn data into clear insights

Comfortable working independently in a fast-moving, small team

Nice to have

Python or R

Experience with Shopify or e-commerce data stacks

Familiarity with dbt, Segment or similar tools

Benefits

Competitive salary (£40-45k)

25 days holiday (pro-rata) plus bank holidays

Hybrid working

Core hours: 9:00 AM - 5:30 PM, Monday to Friday

Monthly wellbeing budget to support your health

Relaxed and friendly office environment

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.