Data Analyst - Trust
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal s…
Data Analyst
Location: Coventry (CV3) - Hybrid Working (up to 3 days per week onsite) Salary: Circa £50,000 Contract: 12-Month Fixed-Term Contract
We are recruiting for a Data Analyst to join a well-established and growing organisation on a 12-month fixed-term contract. This is an exciting opportunity for an analytically minded professional who enjoys turning data into actionable insights and partnering with marketing and commercial teams to drive business performance.
This role will play a key part in supporting marketing and customer insight initiatives, helping stakeholders make informed decisions through high-quality reporting, analysis, and recommendations.
The Role
Working closely with Marketing, Insights, E-commerce, and senior business stakeholders, you will be responsible for delivering meaningful analysis across customer behaviour, campaign performance, segmentation, and commercial performance.
You will use SQL, Power BI, and Excel to build reporting solutions, automate manual processes, and provide insights that influence business strategy and marketing effectiveness.
Analysing marketing campaign performance, ROI, customer engagement, and channel effectiveness
Producing customer segmentation and behavioural analysis to support targeted marketing activity
Creating and maintaining Power BI dashboards and self-service reporting solutions
Extracting, transforming, and validating data using SQL
Supporting customer insight initiatives, customer journey analysis, and loyalty programmes
Providing data and reporting to support strategic marketing and customer experience projects
Working with stakeholders to understand business requirements and translate them into analytical solutions
Improving reporting efficiency through automation and reusable datasets
About You
To be successful in this role, you will have strong analytical and reporting skills combined with experience working with marketing or customer data.
You will be comfortable engaging with stakeholders across the business and explaining the story behind the numbers.
Essential Skills & Experience
Proven experience as a Data Analyst, Marketing Analyst, Customer Analyst, BI Analyst, or similar analytical role
Experience working with marketing data, campaign performance data, customer insight, CRM data, or customer behaviour analysis
Strong SQL skills, including querying, joining, transforming, and validating data
Advanced Excel skills including Pivot Tables, Power Query, and complex formulas
Strong Power BI experience, including dashboard development, data modelling, and DAX
Ability to translate business questions into actionable insights and recommendations
Excellent communication and stakeholder management skills
Desirable Experience
Customer segmentation and audience analysis
Campaign performance and ROI analysis
Customer journey, loyalty, or customer experience analytics
Experience with Azure Synapse, Databricks, Microsoft Fabric, or similar cloud data platforms
Experience within retail, distribution, e-commerce, trade, or multi-site environments
What's on Offer?
Salary circa £50,000
Hybrid working - up to 3 days per week onsite in Coventry (CV3)
12-month fixed-term contract
Opportunity to work on high-profile marketing and customer insight initiatives
Collaborative and stakeholder-facing role with real business impact
Modern analytics environment using Power BI, SQL, and cloud-based data platforms
If you're passionate about using data to improve marketing performance, customer engagement, and business decision-making, we'd love to hear from you.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal s…
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal s…
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal s…
Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building…
This role represents an excellent opportunity to join a data-led commercial function focused on delivering astute analysis and actionable in…
Graduate Investment Data Analyst Programme Central London | Global Investment & Asset Management Group Starting Salary: £42,000 – £50,000…