Customs Manager

Customs Manager - Up to £70,000

We're looking for a Customs Manager to join our client who are a Road Logistics company based in the Northwest of England. As Customs Manager, you will be responsible for developing, implementing, and governing all customs strategy, compliance, and operations across the organisation. The role ensures adherence to all relevant regulations while driving efficiency and best practice across customs processes. Job type: Permanent

Location: Remote but travel to Northwest of England and Ireland required

Salary: Up to £70,000 Key Responsibilities

Define, develop, and deliver the organisation’s customs strategy

Drive continuous improvement and optimisation of customs processes

Evaluate and implement digital customs solutions and systems

Ensure full compliance with HMRC, Irish Revenue, the EU Customs Code, and ICS2

Maintain audit readiness and robust internal controls

Identify, assess, and mitigate customs-related risks

Oversee daily customs operations, including declarations and documentation

Ensure timely and accurate clearance of goods

Manage operational issues, exceptions, and escalations

Lead, manage, and develop the Customs team

Set performance objectives and monitor team delivery

Build capability and support succession planning within the team

Collaborate with Operations, Finance, IT, and Commercial functions

Support customer requirements and ensure high service standards

Align customs processes with wider business objectives

Act as the primary point of contact for customs authorities

Monitor and interpret regulatory and legislative changes

Ensure organisational readiness for new customs requirements

Key Skills & Experience

Minimum 5+ years’ experience in customs or international trade for a UK Customs broker or Forwarder

Experience in UK/EU Road customs

Strong knowledge of UK and EU customs legislation

Proven experience in customs compliance and operations

Experience with AEO (Authorised Economic Operator) accreditation

Exposure to digital customs systems and transformation initiatives