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Customer Success Manager (m/w/d) - Teilzeit 20h

CloseAI
Leinfelden-Echterdingen
about 3 hours ago
remoteCustomer Service

Skills & Technologies

CRMPRCustomer SuccessOnboarding

Job Description

Aufgaben

Onboarding & Betreuung: Du begleitest unsere Kunden bei der Einrichtung und ersten Nutzung von CloseAI. Check-in Calls: Du führst regelmäßige Calls mit unseren Nutzern durch, um den aktuellen Status zu prüfen, Fragen zu klären und die Zufriedenheit sicherzustellen. Feedback-Management: Du sammelst Insights aus der Praxis (z. B. zu den GPT-Empfehlungen oder dem CRM-Export) und spielst diese direkt an unser Produkt-Team zurück. Success-Content: Du unterstützt bei der Erstellung von

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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