Role: Business Analyst – Customer Screening
Location: London or Glasgow
Contract duration: 6 Months PAYE only
Role Overview
We are seeking an experienced Business Analyst for a major Customer Screening project within a broader Integrated Financial Crime Change Programme at a large financial institution.
The role assesses current-state customer sanctions screening capability across First and Second Lines of Defence, identifying gaps and defining requirements across screening effectiveness, data quality, data lineage, vendor arrangements and account-restriction controls.
This role works across businesses and functions, partnering closely with screening operations, Financial Crime Compliance, Technology, Data, vendors and Change.
The successful candidate will combine strong business analysis discipline with sanctions change experience, producing clear, traceable outputs that support implementation and sustainable improvement.
Key Responsibilities
Support the Customer Screening project from current-state assessment and requirements definition through testing, implementation readiness and closure.
Assess current-state customer screening processes, controls, ownership, hand-offs, systems and data dependencies across First and Second Lines of Defence.
Document and analyse screening effectiveness, data quality, data lineage, vendor arrangements and account-restriction controls.
Elicit, document and validate business, control, data and technology requirements.
Perform gap and root-cause analysis, distinguishing process, control, data, technology and operating-model issues.
Maintain traceability from identified gap through requirement, solution, testing and closure evidence.
Produce process maps, control maps, data-flow documentation, requirements and decision-ready analysis.
Support solution design, testing, implementation readiness and stakeholder acceptance.
Identify risks, issues, dependencies and decisions, escalating material concerns promptly.
Candidate Profile
An experienced Business Analyst combining sanctions change knowledge with rigorous analysis and documentation.
Essential Experience
Substantial experience supporting sanctions, financial crime or screening change in a large financial institution.
Experience of current-state assessment, requirements definition, process and control mapping and gap analysis.
Understanding of customer screening processes and their operational, data and technology dependencies.
Experience maintaining traceability across analysis, delivery, testing and implementation.
Effective engagement across business, compliance, operations, technology, data, vendors and change stakeholders.
Strong written communication, facilitation, problem-solving and attention to detail.
Highly Desirable
Customer sanctions screening and screening effectiveness assessment.
Data quality, data lineage, customer or reference data remediation.
Screening vendor arrangements, rule configuration or technology transformation.
Account restriction controls, testing support or implementation readiness.
Key Capabilities
Structure complex analysis: turn broad regulatory, process and control questions into clear analytical work products.
Elicit and define requirements: draw out stakeholder needs and convert them into precise, testable requirements and acceptance criteria.
Maintain traceability: connect findings, requirements, controls, changes, testing and closure evidence.
Challenge constructively: test assumptions, identify gaps and distinguish root causes from symptoms.
Operate across boundaries: work effectively across businesses, functions and lines of defence.
Communicate clearly: produce concise, decision-ready analysis for specialists, delivery leads and senior stakeholders.
What Success Looks Like
The Customer Screening project is supported by clear, decision-ready analysis with:
A well-evidenced current-state assessment and defined screening gaps.
Complete, prioritised and testable requirements with clear ownership.
End-to-end traceability across findings, remediation, testing and closure.
High-quality artefacts that enable timely decisions and implementation readiness.
The role suits someone equally comfortable working through detailed screening and data issues with specialists and presenting concise findings to senior stakeholders.
This is a hands-on analysis role. The successful candidate will create clarity, maintain rigorous traceability and help convert complex screening issues into implementable change.
About Barclays
Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.
Values
Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
Diversity
Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.
Hybrid Working
Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works a
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
