Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg
Skills & Technologies
Job Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Bridge Building S.A. (BBSA) is building a Luxembourg-regulated EMI and CASP.
What you'll do
We're seeking a Customer Funds Reconciliation and Safeguarding Specialist to operate BBSA's safeguarding controls for customer funds in fiat and digital assets within EMI and CASP environments, ensuring daily reconciliations, exception management, and audit-ready documentation. This role is critical to maintaining strong operational discipline, accurate safeguarding calculations, and reliable reporting to management and auditors.
Responsibilities
Daily safeguarding calculations and reconciliations • Perform daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts (wallets) and permitted safeguarding instruments. • Ensure reconciliations are complete, accurate, and performed within defined timelines, with appropriate sign-offs.
Exception management and root cause analysis • Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners, and document outcomes. • Maintain a structured log of exceptions, root causes, and remediation actions.
Documentation and audit readiness • Maintain safeguarding policies, procedures, runbooks, and evidence packs. • Ensure processes are inspection-ready at all times. • Support internal and external audits and respond to information requests related to safeguarding and reconciliations.
Partne
Company & Role Analysis
JobSeeker+Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Working at Stripe
Stripe's culture is characterized by high standards, urgency, and a fast-paced environment, with a strong emphasis on user focus and meticulous craft. The company fosters deep, multifunctional collaboration and a writing-first approach to knowledge sharing. While employees generally appreciate the leadership and team quality, some reviews indicate challenges related to work-life balance due to the demanding nature of the work.
Perks
Salary range: £84,400 – £126,600 (Stripe Official Job Posting, May 2026)