Customer Account Coordinator

Are you passionate about automotive and motorsport? Do you have a background in planning or logistics? If so, our client, a leading automotive manufacturing company, is recruiting for a Customer Account Coordinator. The role will involve managing customer orders from receipt through to delivery and will suit a candidate used to supporting production in an engineering or manufacturing environment.

Customer Account Coordinator Permanent – ASAP start Monday – Friday, 8am – 4.45pm, early finish on a Friday Coventry

Customer Account Coordinator Job Description:

Processing orders from receipt to delivery; including arranging shipments and collections, and creating relevant documentation such as picking notes, delivery notes, invoices, etc.

Building strong customer relationships and acting as the primary contact for customer inquiries regarding orders and deliveries.

Providing quotations to customers who have submitted enquiries, scheduling management activities and working with the internal production team.

Collaborating with various departments to ensure top-notch service and timely delivery.

Providing quality customer service, including interacting with customers, answering customer enquiries, and effectively resolving customer complaint.

Customer Account Coordinator Essential Experience/Skills/Qualifications:

Experience working with OEM manufacturers or OEM automotive.

Previous experience working in a logistics or planning role.

Proficiency in Microsoft products and ERP/MRP systems, CRM and SAP experience preferred.

Please apply below if this role is of interest!