CRO Manager

CRO Manager

£50,000 - £60,000

This is an opportunity to take ownership of end-to-end customer experience and conversion strategy within a fast-paced, data-driven organisation. You will play a key role in shaping how digital journeys perform, using experimentation and insight to deliver measurable commercial impact across multiple products and markets.

THE COMPANY

They are a well-established, customer-focused business operating across international markets, with a strong digital presence and a commitment to innovation. Their approach is centred on delivering seamless customer experiences, supported by data, analytics, and modern technology. With continued investment in digital and experimentation capabilities, they are building a culture that prioritises continuous improvement and measurable outcomes. You will be joining a collaborative environment where cross-functional teams work closely to deliver high impact change.

THE ROLE

As a CRO Manager you will you will lead customer experience optimisation initiatives, with responsibility for driving conversion, engagement, and overall performance.

Specifically, you can expect to be involved in the following

Own and optimise the end-to-end digital customer journey across multiple touchpoints

Develop and execute a data-driven CRO and experimentation roadmap

Use analytics, user behaviour data, and testing insights to identify opportunities for improvement

Manage A/B testing and experimentation programmes to validate and scale changes

Collaborate with product, engineering, UX, and marketing teams to deliver optimisation initiatives

Define key performance metrics and present insights and recommendations to senior stakeholders

Champion a culture of testing, learning, and continuous optimisation across the organisation

SKILLS AND EXPERIENCE

The successful CRO Manager will have the following skills and experience

Strong commercial experience in conversion rate optimisation, customer experience, or digital product

Proven ability to deliver measurable impact through experimentation and testing

Experience with analytics and testing tools such as Google Analytics, Optimizely, VWO, or similar

Solid understanding of digital journeys, user behaviour, and UX best practice

Ability to translate complex data into clear, actionable insights

Experience working cross functionally with technical and non-technical stakeholders

Strong communication skills with the confidence to influence decision making

BENEFITS

The successful CRO Manager will receive the following benefits

Salary between £50,000 - £60,000 - depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.