CRM Manager

CRM Manager

£40K to £44K + 10% bonus

Zachary Daniels are proud to be representing one of the most exciting fashion brands in the market. Internationally recognised, this brand is known for its innovation, trend led design, first class marketing and exceptional community building.

This is a business with an incredible culture, full support for its people, an on-site gym, excellent health benefits and a genuinely inspiring environment. A brand that will elevate any CV and a place where careers accelerate.

We are now looking for a CRM Manager to take ownership of CRM channels and drive performance across email, SMS and app loyalty.

Key responsibilities

Own and deliver CRM campaigns across email, SMS and app loyalty

Plan and schedule campaigns in line with product launches and marketing strategy

Build and optimise workflows and automations to drive engagement and conversion

Deliver A B testing across subject lines, content, timing and segmentation

Manage deliverability, data hygiene and GDPR compliance

Collaborate with digital and merchandising teams to shape CRM strategy

Manage relationships with CRM platforms and third party providers

Stay ahead of trends and emerging technologies within CRM and email marketing

Use reporting and insight tools to build customer profiling

Present performance analysis and insights to senior stakeholders

What we are looking for?

Highly organised with strong attention to detail

Data driven with a creative mindset

Confident working in a fast paced environment with tight deadlines

Strong communicator with the ability to influence stakeholders

Clear understanding of brand, customer and tone of voice

Able to commute to the Manchester studio full time

Experience required

Minimum two years CRM experience

Proven background in DTC email and SMS marketing within fashion

Experience with Ometria or Klaviyo preferred

HTML knowledge advantageous

Benefits

Competitive salary with 10% bonus

Generous brand discount

Full health support and benefits

On site gym

Outstanding culture and working environment

A market leading brand to elevate your career

If you are looking for your next standout move and a genuine step up in your career, this is the role for you.

Please Apply Today!!

BH35882