CRM Executive

CRM Executive | Huddersfield (3 days a week) | £30k

We’re looking for a creative and detail-oriented CRM Executive to join a growing customer engagement team working for a business you've no doubt heard of!

This role is ideal for someone with hands-on CRM experience who enjoys building engaging customer journeys and delivering personalised communications across multiple channels including email, push notifications, SMS and in-app messaging.

You’ll work closely with CRM, Marketing, Creative and Product teams to support campaigns focused on customer acquisition, engagement, retention and lifetime value.

Responsibilities

Build, test and deploy CRM campaigns across email, push notifications, SMS and in-app messaging

Support campaign planning, briefing, scheduling and QA processes

Work collaboratively with internal stakeholders to deliver engaging customer communications

Monitor campaign performance and provide insight-driven recommendations for optimisation

Requirements

12 months+ experience within a CRM or lifecycle marketing role

Experience building and delivering customer engagement campaigns

Understanding of segmentation, customer journeys and automation

Experience working with CRM platforms such as Iterable, Braze, Klaviyo or Dotdigital

If this is something that's up your street, feel free to apply and I'll get in touch or drop me a message!