CRM & Data Research Apprentice

CRM & Data Research Apprentice, Leatherhead, Surrey

Looking to start your career in data research, marketing operations, or CRM systems?

This is an opportunity to gain real, hands-on experience in a professional business environment while working towards a recognised Data Technician Level 3 apprenticeship qualification.

If you are curious, detail-focused, and keen to develop practical skills that will set you up for a future in data research and CRM systems, this role offers a strong foundation.

What you’ll be doing

Working within the Digital team, you’ll be involved in a mix of data research, marketing operations, and CRM-focused work, including:

Marketing & Sales Operations

Research and build high-quality data on companies and contacts to support business priorities

Use online tools to gather and enrich information

Support data quality checks, reporting, and continuous improvement

Work with marketing and sales teams to support campaigns and pipeline tracking

CRM & Data

Support the day-to-day running and development of our CRM system (Dynamics 365)

Maintain accurate and well-structured data

Assist with system improvements, workflows, and automation

Provide first-line support to users

AI & Innovation

Get exposure to emerging AI tools and technologies

Support initiatives to improve efficiency and lead generation through data and automation

What you’ll gain

A Data Technician Level 3 apprenticeship qualification

Practical experience using real business systems and data

Exposure to CRM, marketing operations, and analytics

The opportunity to develop skills that are in high demand across multiple industries

What we’re looking for

An interest in data research, marketing operations, or business systems

Strong attention to detail and a methodical approach

Good communication skills and a willingness to learn

Able to manage tasks and priorities in a structured way

Comfortable using Microsoft Office

Business A-level (or similar) is helpful but not essential